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Rights / Privacy

Eberspächer welcomes you when visiting this web site and appreciates your interest in our company and our products.

Data protection

When you visit our Web site, our Web server automatically records your IP address, the Web site from which you visit us, the Web pages you actually visit and the date of your visit.

You may be requested to provide personal information. Answering these questions is voluntary.

All personal data acquired on the web sites of Eberspächer will be aquired, handled and used without your seperat agreement solely for technical administration, marketing research, contract processing and/or processing your enquiries, such as for sending product information and/or announcing service offers. As the case may be data may be passed within Eberspächer group of companies. Eberspächer assures you that your data will be treated confidentially corresponding to the applicable German legal regulations governing data protection. You may contradict at all times the use of your personal data for marketing or marketing research or require information about these data stored. You may also adress this contradiction or other critique or questions concerning data protection by e-mail to info-na[at]eberspaecher.com.

Cookies

Google Analytics

In order to track your preferences when you visit our website and to optimize continuously the content to suit your individual wishes, Eberspächer uses cookies. Cookies are small text files which are saved on your hard drive by a website. They enable the identification of your computer but do not gather or save any of your personal data. Cookies do not damage your computer and cannot contain viruses. You can prevent cookies from being saved on your computer at any time by changing your browser settings. This may however restrict the website functionality.

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files saved on your computer to enable an analysis of how you use the site. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, compile reports on website activity for the website operator and provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Under no circumstances will Google associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

The permission to collect and store data can be revoked at any time with immediate effect by using the deactivation add-on. With regard to the discussion about using analysis tools with complete IP addresses, we would like to point out that this website uses Google Analytics with the extension "_anonymizeIp()" and therefore IP addresses can only be processed further in abbreviated form in order to exclude the possibility of being able to associate them directly with a person.

Marketing cookies

We also use cookies for advertising and marketing purposes in order to enable targeted adverts and to show you advertising on external websites (e.g. on Google or Facebook) for products and offers that you were interested in on our website or that match content that we believe is of interest to you. General information about possible interests of our website users and of other users that is collected by third parties on other websites is also used to enable the targeted advertising of our content (known as retargeting). For this purpose, the information is saved to a cookie identifier. The information cannot identify you as an individual but is recognized purely on the basis of your end device. When the cookies are deleted, the advertising content is no longer personalized. We use these cookies only with your consent. The legal basis for the processing of data in connection with marketing cookies is your consent (Art. 6, Para. 1 (a) GDPR). You can withdraw your consent by visiting cookie settings and changing the relevant setting.

We advise that under certain circumstances some of our websites have cookies that are not directly related to Eberspächer. If you visit a site with content that has been embedded by third parties (e.g. YouTube or Issuu), these third parties may have placed their own cookies. Eberspächer can neither influence the use of these cookies nor access them due to the way they function; they can only be accessed by those who have originally placed them there. Please refer to the websites of the third parties in question for more information.

Further information on the different types of cookies

Google Tag Manager

We use Google Tag Manager, a service that is offered for users in the European Economic Area, Switzerland and Liechtenstein by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google") and for all other users by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Tag Manager helps us to manage the tools and external services that we use on our websites and allows us to use what are known as tags. A tag is a code element that is inserted into the website source code and can, for example, control which site elements or service primitives (operations) and tools are enabled and loaded and in what order. Google Tag Manager itself does not collect any personal data. The tool can be used to trigger other tags that may themselves collect data and that are further outlined in these guidelines on data protection. You can read more about Tag Manager in the information provided by Google. Tag Manager is required for technical reasons.

Usercentrics

We use a tool provided by Usercentrics GmbH, Sonnenstrasse 23, 80331 Munich, Germany ("Usercentrics"), to display the cookie banner and to save, manage and document your cookie preferences. A cookie is used in conjunction with Usercentrics to save your cookie settings preference for the Eberspächer website. The Usercentrics tool is required for technical reasons.

Google reCAPTCHA

Our website uses the Google reCAPTCHA service, which is provided for users in the European Economic Area and Switzerland by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, and for all other users by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (collectively, "Google"). Google reCAPTCHA is used for IT security purposes, to ensure that our website is stable, to prevent misuse and to prevent automated software (called "bots") from carrying out inappropriate activities on the website. In other words, it checks whether the details given were definitely entered by a human. Certain data are processed in order to carry out this check. These include the Referrer URL (the address of the website from which the visitor came), IP address, snapshots of the browser window, how the user entered the information, and technical information about the browser and its settings. In addition, Google reads the cookies from other Google services. If you do not wish information about your Google account to be linked with our website, you must log out of Google before visiting a page where we have incorporated Google reCAPTCHA. The data concerned is encrypted before being sent to Google. Google analyzes the statistics from reCAPTCHA users but states that it does not use these for the purposes of targeted advertising. Google reCAPTCHA is required for technical reasons. If personal data is transferred to the USA or to other third countries, the transfer is made on the basis of Article 49 (1)(b) or the General Data Protection Act, to enable us to fulfill a contract with you or to carry out pre-contractual activities. For more details, please see Google's privacy policy and Terms of Service.

Facebook remarketing

For marketing purposes, we use Facebook's conversion and retargeting tags (also known as the Facebook pixel), a service provided by Facebook Inc., 1601 Willow Road, Menlo Park, California 94025, USA ("Facebook"). We use the Facebook pixel to assess the effectiveness of Facebook advertising (conversion) and to show you targeted advertising on the basis of your interest in our products (retargeting).

For this purpose, Facebook processes data that has been collected via cookies and similar technology on our websites. Facebook is thereby notified that you visited our website using an end device with a particular IP address. If you have a Facebook account, Facebook can, depending on your privacy settings, match your visit to our website to your Facebook account and use this information to place targeted Facebook ads.

Facebook can transfer and save the data arising from this process to a server in the USA for analysis. In the event personal data is transferred to the USA, we have contractually agreed with Facebook that it will comply with European data protection principles. However, when data is processed outside Europe, in individual cases the rights of EU citizens may not be protected or may only be partly protected. This is the case, for example, if the U.S. security agencies store and analyze data. Your data will only be transferred to the USA if you give your consent via our cookie banner. You can withdraw your consent at any time by disabling Facebook Pixel in your cookie settings.

The cookies used in connection with Facebook are marketing cookies. We use these cookies only with your consent. You can prevent Facebook from collecting your data at any time by visiting cookie settings and changing the relevant setting. If you have a Facebook account, you can make further changes to how your data is processed in connection with Facebook ads by visiting your account's privacy settings. Please refer to Facebook's data policyfor more information on how it processes data.

Google Maps

We use Google Maps on our sites to display geographical information in a visually accessible way and to help you find dealers. Google Maps is a mapping service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. In order for the Google map material we use to be integrated and displayed in your web browser, your web browser must connect to a Google server (which may be based in the USA) when you visit the contact page. Google is hence notified that the contact page of our website has been accessed from the IP address of your device. To enable this processing in the USA, we ask for your consent in our cookie banner before activating the map function. Please note that when data is processed outside Europe, in individual cases the rights of EU citizens may not be protected or may only be partly protected. This is the case, for example, if the U.S security agencies store and analyze data. You can withdraw your consent at any time by disabling the Google Maps service in your cookie settings.

If you access the dealer search function (including when requesting a quotation) on our website while logged into your Google profile, Google can link this event to your profile. If you do not wish your Google profile to be linked with our website, you must log out of Google before visiting our contact page, or before enabling the map function. Google stores your data and uses it for advertising purposes, market research and personalized presentation of Google Maps. You may deny Google permission to collect this data. For more information, please refer to Google's privacy policy and the Additional Terms of Service for Google Maps/Google Earth.


Copyrights
© 2021 Eberspächer Climate Control Systems GmbH, Esslingen, Germany for all pages of this website.

All rights reserved.
Text, images, graphics, sound files, animation files and video files, and their arrangement on Eberspächer websites are subject to copyright and other intellectual property protection.The content of this website may not be copied, distributed, modified or made accessible to third parties for commercial purposes.

Furthermore, some Eberspächer websites contain images that are subject to the copyright of third parties. Press images may only be used for editorial purposes within the framework of journalistic reporting on the Eberspächer group, crediting the source as “Eberspächer”. Printing and publication are royalty-free. However, we would ask you to send us a sample copy in the case of print media and a short notification in the case of electronic media (Internet). For any other/commercial use of the images, you are required to obtain the prior written consent of the Eberspächer press office.

No guarantee
These web sites have been compiled with the greatest possible care. Nevertheless, Eberspächer cannot provide any guarantee for the freedom from error and accuracy of the information contained. The information of these web sites also represents no express and/or independently declared guarantee. Eberspächer excludes any liability whatsoever for damage that arises directly or indirectly from the use of this web site, insofar as this is not based on intent or gross negligence of Eberspächer. In the case of minor negligence Eberspächer is liable only on violation of an essential contractual obligation and limits this liability to the foreseeable, typically occurring damage.

No licence
Eberspächer want to present itself to you with an innovative and informative web site. We hope that you will be excited just as much as we by this web site. The intellectual property contained in it such as patents, samples and copyrights is protected. No licence for the use of the intellectual property of Eberspächer or third parties is granted by this web site.

Links
Eberspächer assumes no responsibility for web site contents of other companies or other third parties which you reach through links of our web sites, as Eberspächer has no influence on the contents. Eberspächer therefore expressly declares that it is not in any way adopting the contents of linked pages of this nature. The providers of any page giving rise to damages resulting from the use of information on that page are thus solely liable. For websites of affiliated companies only the affiliated companies are responsible.

Products and prices
The statements regarding scope of supplies and services, appearance, prices, dimensions and weights of the products contained on the web sites correspond to the knowledge available at the time of copy deadline and are based on the features of the German market. Rights to make changes are expressly reserved. Stated prices apply for our contractual partners as non-binding price recommendation. You should therefore inform yourself from the dealer of your choice about its current sales prices.

National versions
The international propagation of the world wide web means that these pages make reference to products or services which are not available, not yet available or are available under another name or in another version in other countries outside Germany. Please see if a representative in your country is listed and in the case of a requirement contact this company directly.

Eberspächer Climate Control Systems GmbH
Eberspächerstrasse 24
73730 Esslingen / Germany

Phone: 0711 939-00
info[at]eberspaecher.com